Phase 1 - MVP

Phase 2 - Mobile

ONRequest - Portal

Phase 1 - Desktop MVP

The “OPS”, or Ontario Public Service, is a division of the Ontario provincial government, providing services directly to its citizens. To help fulfill that role, employees rely upon an internal web portal for ordering products and services... In essence, an internalized “Amazon” previously known as SODO (Service Order Desk Online).This Phase 1 work represents a near 0-1 redesign of the legacy desktop portal, for which a case study is provided (rebuilt from Sketch into a Figma slide deck).

Figma Slide Deck

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About Paul

For over a decade, I’ve focused on UX and storytelling, leading teams to create intuitive, human-centered experiences. My past roots in branding, infographics, and storyboarding shaped a design perspective grounded in clarity and communication. I’ve led UX for platforms like ONRequest and Genesys Labs’ cloud tools, and crafted design systems at both Fido and Netomi.

Today, I’m exploring new opportunities while staying hands-on with design and AI—building solutions using Figma Make and Figma Sites, working with LLMs to craft detailed PRDs and custom Gemini Gems, and reviewing MCP and UX Copilot for Figma to refine scalable, intelligent workflows.

Looking ahead, I want to continue creating impactful digital experiences that make complex systems intuitive and human-centered, leveraging emerging AI tools to push the boundaries of product design.

Contact

416.817.4429 | Email Me

Artwork is client-owned and shown solely for creative demonstration.

Website built and published via:

Phase 1 - Desktop MVP

Phase 2 - Mobile

ONRequest - Portal

Phase 1 - Desktop MVP

The “OPS”, or Ontario Public Service, is a division of the Ontario provincial government, providing services directly to its citizens. To help fulfill that role, employees rely upon an internal web portal for ordering products and services... In essence, an internalized “Amazon” previously known as SODO (Service Order Desk Online).This Phase 1 work represents a near 0-1 redesign of the legacy desktop portal, for which a case study is provided (rebuilt from Sketch into a Figma slide deck).

Figma Slide Deck

Return to Portfolio

Contact

416.817.4429 | Email Me

Artwork is client-owned and shown solely for creative demonstration.

About Paul

For over a decade, I’ve focused on UX and storytelling, leading teams to create intuitive, human-centered experiences. My past roots in branding, infographics, and storyboarding shaped a design perspective grounded in clarity and communication. I’ve led UX for platforms like ONRequest and Genesys Labs’ cloud tools, and crafted design systems at both Fido and Netomi.

Today, I’m exploring new opportunities while staying hands-on with design and AI—building solutions using Figma Make and Figma Sites, working with LLMs to craft detailed PRDs and custom Gemini Gems, and reviewing MCP and UX Copilot for Figma to refine scalable, intelligent workflows.

Looking ahead, I want to continue creating impactful digital experiences that make complex systems intuitive and human-centered, leveraging emerging AI tools to push the boundaries of product design.

Website built and published using Figma Sites

Phase 1 - Desktop MVP

Phase 2 - Mobile

ONRequest - Portal

Phase 1 - Desktop MVP

The “OPS”, or Ontario Public Service, is a division of the Ontario provincial government, providing services directly to its citizens. To help fulfill that role, employees rely upon an internal web portal for ordering products and services... In essence, an internalized “Amazon” previously known as SODO (Service Order Desk Online).This Phase 1 work represents a near 0-1 redesign of the legacy desktop portal, for which a case study is provided (rebuilt from Sketch into a Figma slide deck).

Figma Slide Deck

Return to Portfolio