About

Welcome to GrantUX.com, the UX home of Paul Grant.

I bring over a decade of experience in UI, UX, CX, and system design, most recently as UX Team Lead and Manager at Netomi. There, I led design for a no-code AI chatbot platform used by enterprise clients across multiple channels.

My past work spans Rogers / Fido, the Ontario Public Service (OPS), and Genesys, with a focus on intuitive interfaces, scalable systems, and seamless user flows.

Originally an offshoot of PaulGrantDesigns.com, GrantUX now highlights my specialization in digital product design, conversational AI, and UX leadership in fast-moving tech environments.

Design has always been part of who I am — sparked by my father’s architectural and mechanical books at an early age. What began as a passion for sketching and architecture grew into graphic design, and ultimately evolved into system thinking, product strategy, and experience leadership.

Personal interests:

Coffee, board games, video games, creative problem solving, DIY home renovation, sketching, sci-fi/action movies, photography, hockey, politics, travel, technology, BBQ, Apple, continuous learning, and spontaneous drives.