UX Journey Timeline

Back in 2012, my user experience journey began at BlackBerry, where I started building core UX skills in mobile OS products. My UX expertise really ramped up at Genesys, working on omni-channel enterprise applications and complex user journeys. I then joined Rogers, focusing on large-scale redesigns and platform consolidations.

I also contributed to major telecom and public-sector projects, including Fido/OneView and Ontario Government’s ONRequest portal, shaping complex platforms and services.

Most recently at Netomi, I led UX for a no-code AI platform, establishing all UX team foundations, managing a design team, and building an extensive design system that scaled across the product.

About Paul

For over a decade, I’ve focused on UX and storytelling, leading teams to create intuitive, human-centered experiences. My past roots in branding, infographics, and storyboarding shaped a design perspective grounded in clarity and communication. I’ve led UX for platforms like ONRequest and Genesys Labs’ cloud tools, and crafted design systems at both Fido and Netomi.

Today, I’m exploring new opportunities while staying hands-on with design and AI—building solutions using Figma Make and Figma Sites, working with LLMs to craft detailed PRDs and custom Gemini Gems, and reviewing MCP and UX Copilot for Figma to refine scalable, intelligent workflows.

Looking ahead, I want to continue creating impactful digital experiences that make complex systems intuitive and human-centered, leveraging emerging AI tools to push the boundaries of product design.

Contact

416.817.4429 | Email Me

Artwork is client-owned and shown solely for creative demonstration.

Website built and published via:

UX Journey Timeline

Back in 2012, my user experience journey began at BlackBerry, where I started building core UX skills in mobile OS products. My UX expertise really ramped up at Genesys, working on omni-channel enterprise applications and complex user journeys. I then joined Rogers, focusing on large-scale redesigns and platform consolidations.

I also contributed to major telecom and public-sector projects, including Fido/OneView and Ontario Government’s ONRequest portal, shaping complex platforms and services.

Most recently at Netomi, I led UX for a no-code AI platform, establishing all UX team foundations, managing a design team, and building an extensive design system that scaled across the product.

Contact

416.817.4429 | Email Me

Artwork is client-owned and shown solely for creative demonstration.

About Paul

For over a decade, I’ve focused on UX and storytelling, leading teams to create intuitive, human-centered experiences. My past roots in branding, infographics, and storyboarding shaped a design perspective grounded in clarity and communication. I’ve led UX for platforms like ONRequest and Genesys Labs’ cloud tools, and crafted design systems at both Fido and Netomi.

Today, I’m exploring new opportunities while staying hands-on with design and AI—building solutions using Figma Make and Figma Sites, working with LLMs to craft detailed PRDs and custom Gemini Gems, and reviewing MCP and UX Copilot for Figma to refine scalable, intelligent workflows.

Looking ahead, I want to continue creating impactful digital experiences that make complex systems intuitive and human-centered, leveraging emerging AI tools to push the boundaries of product design.

Website built and published using Figma Sites

UX Journey Timeline

Back in 2012, my user experience journey began at BlackBerry, where I started building core UX skills in mobile OS products. My UX expertise really ramped up at Genesys, working on omni-channel enterprise applications and complex user journeys. I then joined Rogers, focusing on large-scale redesigns and platform consolidations.

I also contributed to major telecom and public-sector projects, including Fido/OneView and Ontario Government’s ONRequest portal, shaping complex platforms and services.

Most recently at Netomi, I led UX for a no-code AI platform, establishing all UX team foundations, managing a design team, and building an extensive design system that scaled across the product.