At Genesys, our work extended beyond migrating call centre software to the cloud. We were actively exploring the future by investigating dashboard-based notifications on cutting-edge mobile platforms.

The samples expressed here targeted widget and notifications to Samsung and Motorola smartwatches, both of which used different size and shape screens, as well as different OS interactions, which were mocked up just before the debut of Apple's smartwatch in the spring of 2015.

Also produced in early 2015 was a Google Glass concept piece, theorizing that Enterprise-savvy professionals could monitor their Agent-customer interactions, anywhere and at any time. While Google Glass was discontinued shortly after, it still represented a major milestone in mobile computing, and this was more of a marketing-related 'what if' at the time. Today, receiving timely notifications and health updates on mobile devices is an every-day occurrence.